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Channel Partner Policy

Channel Partner Policy


This Agreement (“Agreement/ Policy Contract”) is entered into on date of registration or intent to entire into business, by and between the undersigned Real Estate Agent /Channel Partner (“Channel Partner”) and the Company, a Real Estate Project Development company under which the Real Estate Project is being undertaken; i.e. (“Company”).

1. Definitions:

1.1. 1.1. Real Estate Agent: Any person or entity registered with MAHARERA or RERA, negotiating or acting on behalf of the Company in real estate transactions as mentioned in Act. (hereafter also know as “Channel Partner” or “CP”)

1.2. Real Estate Project: The development of a building or land into apartments or plots for sale, including common areas, improvements, and structures as mentioned in Act.

1.3. Regulations: Rules established by the Authority under the MAHARERA Act 2016 and subsequent amendments.

1.4. Company: The official entity under which the real estate project is registered, executed, and undertaken.

1.5. Commissions/Fees: Compensation paid to the Real Estate Agent for services rendered, calculated on the basic value of the property.

2. Registration:

2.1. The Channel Partner must be registered with the MAHARERA/RERA Authority and possess a valid Registration Certificate.

2.2. The Channel Partner must be registered with the Real Estate Project prior to engaging in business with the company.

2.3. The Channel Partner must register their clients prior site visit and accompany them at the time of prescheduled site visits.

3. Conduct and Fair Practices:

3.1. The Registration Certificate Number and QR Code must be quoted on all related documents, advertisements, and marketing materials.

3.2. Marketing collateral must have the company name and logo, and prior approval is required for any deviation.

3.3. The Channel Partner shall assist the Company in marketing and selling properties, adhering to fair trade practices.

3.4. Unfair trade practices, false representations, and unauthorized disclosures of private information are strictly prohibited.

3.5. The Real Estate Agent or its associates shall introduce itself as Real Estate Agent and not mislead customers.

4. Lead Registration and Confirmation:

4.1. Lead registration to be done as per set process prior to site visit and lead confirmation to be take form sales team.

4.2. Lead registration must follow the set process, with the allottee’s name, mobile number, email id, disclosed and verified against the company’s records.

4.3. Lead validation shall occur at any point, and any discrepancies will be considered final and lead shall be deemed as invalid.

4.4. Real Estate Agent or their authorised associated to be present at time of visit.

4.5. Post booking customer lead validation shall be undertaken, and any discrepancies shall be deemed as invalid lead/s.

4.6. Direct Walkin customers without valid registration i) Real Estate Agent registration or ii)Customer’s Lead registration; in either case shall be deemed invalid and in such scenario, company decision shall be final.

4.7. Lead validity period for either party shall be 60 days. Post validity period, lead shall be considered as NEW.

5. Payment Terms:

5.1. Commission payments will be made in Indian currency through authorized banking channels, subject to applicable laws.

5.2. Invoices must be delivered to the company’s address, and payments will only be made to the registered Real Estate Agent.

5.3. The Company reserves the right to decide brokerage fees, and payments will be released within 30 working days of invoice receipt.

5.4. 2% is standard commission under company policy for apartment sale.

5.5. Commission payout on 20% receipt & valid registered agreement.

5.6. Any special offer or change in commission shall be offer period specific unless Channel Partner is registered under special agreement with the company.

6. Cancellation and Refund:

6.1. In case of unit booking cancellation, the Channel Partner must refund the commission within 15 days from date of intimation.

7. Verification:

7.1. The Company may conduct background verification of the Channel Partner, and false information may result in registration cancellation.

7.2. Agent certificate verification and validity.

7.3. All taxes and dues towards the government are to be paid and cleared by the Channel Partner.

8. Termination:

8.1. The Company may terminate the Agreement if the Channel Partner breaches any material obligation, not remedied within 30 days.

8.2. Breach of any policy terms shall lead to termination of registration and all further dues shall be deemed invalid.

8.3. De-registered or Terminated partners cannot re-register with the company or its projects.

9. Confidentiality:

9.1. The Channel Partner shall not disclose confidential information and must return such materials upon Agreement termination.

9.2. All transactions must be kept confidential by channel partners and not disclose any information.

10. Representations and Indemnity:

10.1. Representations must align with those on the MAHARERA/ RERA Website, and the Channel Partner indemnifies the Company for any misrepresentation.

11. Non-Payment Conditions:

11.1. Commission is not payable for personal transactions involving the Channel Partner or its associates as buyers.

11.2. Referrals by end customers are not considered Channel Partner Sales.

11.3. Channel Partner must be registered with only one identity against one PAN card and ins case of non-individuals, all valid documentation to be submitted.

11.4. Any discrepancy or non-fulfilment of any terms herein stated in policy.
12. Miscellaneous:

12.1. The terms and conditions may be modified by the Company at any time.

12.2. Cash transactions are not authorized; all dealings must occur through authorized banking channels.

12.3. Any undisclosed or unattended terms if not mentioned herein, management decision shall be deemed as final and undisputed.

12.4 Real Estate Agent shall be liable pay penalty / damages/ losses as claimed by the company for breach and non-compliance of the terms stated.

13. Legal:

13.1. If any dispute at any time will be resolved mutually or by arbitrator appointed with mutual consent and if disputes differences or questions whatsoever which may at any time hereafter arise between the parties shall be governed by and determined in accordance with and subject to the provisions of the Arbitration and Conciliation Act, 1996 or any statutory modifications or re-enactment thereof for the time being in force and in accordance with the provisions thereof. The arbitration proceedings shall be held in Pune.

13.2. Channel Partner i.e. Real Estate Agent and all their associates shall practice and adhere to Rules, Regulations, Policies established by the Authority under the MAHARERA Act 2016 and subsequent amendments.

By agreeing to work with us, the Channel Partner and its associate/s and the team accepts all conditions stated above and therefore agrees to do business with the company at its sole responsibility considering the above policy/s terms and conditions as final.